Last Updated: Jan. 1, 2021
I truly hope that you and your family are doing well, staying as safe as you can and staying sane during this unique time. We have been in touch with the ministry of labour, the health department and we continue to abide by the strictest COVID protocols in order to keep everyone as safe as we are able to.
We are still not allowing customers in the store and no longer offer an in-store payment system - therefore everything must be paid online prior to pick up.
PAYMENTS & REFUNDS
Please note that during these times, since we are all aware that the regulations can change on a dime, if you place an order, and rules change that affect your celebration, our policy is to convert your payment to an online store credit towards a new date or a future order. The only exception to this is if we have already begun work or planning preparations on your order. These cases will be reviewed and handled individually.